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Heather Mansfield, owner of DIOSA | Communications and blogger at Nonprofit Tech 2.0, created and maintains the Nonprofit Organizations Twitter profile, the Nonprofit Organizations Facebook Page, the Nonprofit Organizations YouTube Channel, the Nonprofit Organizations MySpace, and the Social Media for Nonprofit Organizations LinkedIn Group. A seasoned social media instructor, to date she has presented over 300 social media trainings via webinar and at events and conferences around United States.

Heather has over fifteen years of nonprofit fundraising and online community organizing experience.  Originally from Springfield, MO, Heather moved to Los Angeles at 19 to pursue a bachelors of arts in political theory from U.C.L.A. Study abroad programs led her to Mexico, Chile and Argentina to study Spanish and anthropology.  She is fluent in Spanish and graduated with honors.

After college Heather moved to Washington, DC where she worked by day at the Pew Center for Civic Journalism.  By night and on the weekends she volunteered with the Guatemala Human Rights Commission.  Inspired by their work, she then went to Guatemala where she volunteered with a school for street children.

Upon returning to the United States, Heather moved to San Francisco. In 1999, Heather went on tour with the Lilith Fair Music Festival as a spokesperson for Global Exchange. She then worked with and – both of which went out of business in the bust of 2001. In late 2001, she became the Communications and Outreach Director for International Development Exchange.

Heather’s career in web and e-mail communications received national recognition when she launched her own on July 23, 2000.  She spoke at conferences all over the country and built one of the most popular e-activism websites on the Internet. She sold in 2004 to Capitol Advantage in Washington, DC.

In late 2004, Heather returned to Springfield to take a job as Web Editor at Drury University. She launched DIOSA | Communications in February 2006 and then delved into the online metropolis of MySpace and launched Since then, she has become one of the leading experts in the nation on how nonprofit organizations can also use Twitter (@nonprofitorgs), Facebook (, YouTube (, MySpace, LinkedIn and Flickr to advance their online communications and development strategies.

In 2007, Heather left Drury University to become the Nonprofit Community Manager for and focus on her own business. She was one of the first social media trainers for the nonprofit sector in the country and to date has given almost 300 Webinars on how nonprofits can use social media. In 2009, she was named a Fundraising Star of the Year by Fundraising Success Magazine, added to Twitter’s “Suggested User List” and currently serves on the board for the Latin America Working Group.

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